After a successful career at Employers Casualty and Employers General Insurance Group (EGI), Steve purchased the San Antonio branch of EGI in 2002 and converted it into a fully independent insurance agency, EFGI Insurance & Bonds. Steve established EFGI on the premise that we were "building relationships through integrity and performance." A proud graduate of the University of Washington, Steve enjoys being a "hands on" producer of his own book of business, which includes oil and gas, construction, agribusiness, restaurants, and various other commercial clients. He believes in giving back and is an active volunteer and supporter of Young Life and World Vision.
Mark has been in the insurance industry for 30 years with experience in claims, sales, company marketing, and agency management. Prior experience includes positions with Employers Casualty Company, Employers General Insurance Group, Windsor Group, and Logic Underwriters, Inc. A graduate of Angelo State University, he holds his AIC and CPCU insurance designations. In addition to management of the EFGI operations, he acts as commercial claims manager.
Jeff started his insurance career over 30 years ago with Texas Employers Insurance Association and Employers Casualty Company, and later with Employers General Insurance Group. Experienced as both an independent agent and manager, Jeff has handled accounts of all sizes but specializes in oil and gas, transportation, trucking, and agribusiness. A graduate of Stephen F. Austin State University, Jeff has his own book of business with EFGI and also serves as Marketing Director, which includes responsibility for the acquisition and development of new producers.
Scott has been in the insurance industry in a variety of capacities for many years, including ownership of his own independent insurance agency in Kerrville, Hill Country Agency, which became a part of EFGI in 2010. Scott joined EFGI as a marketing executive that same year and specializes in commercial accounts. He has attained his Certified Insurance Counselor (CIC) designation. He is a graduate of Texas A&M University.
Sharon has been in the insurance industry for 36 years. She has her Certified Insurance Counselor (CIC) and Accredited Customer Service Representative (ACSR) designations. Her prior experience includes positions at Employers Casualty Company and Employers General Insurance Group. Sharon has been with EFGI since the agency was founded in 2002. As Business Insurance Operations Manager, she is the senior account manager for our commercial customers.
Valli has been with EFGI since 2012 and is often the friendly voice you hear on the phone when you call us. In addition, she is a commercial accounts service representative, providing support to our business insurance customers.
Denise has 29 years experience in the insurance industry and has her ACSR (Accredited Customer Service Representative) designation. Prior experience includes positions with Employers Casualty and Employers General Insurance Group. A part of EFGI since we were founded in 2002, Denise handles agency accounting, billing, and premium finance.
Isabelle has 12 years experience in the insurance industry. She is a graduate of the University of Texas at Arlington and has been with EFGI since 2004 and is our employee benefits manager. With a specialty in employer-sponsored health insurance, Isabelle is well-versed in the Affordable Care Act and is a valued resource to our business clients.
Debbie has 13 years of insurance agency experience and has been with EFGI since 2010. She is the manager of our personal lines department.
Cathy has 32 years of insurance agency experience. She joined EFGI in 2011 and is an account manager in our personal lines department.